FAQs - Jaclyn Simpson

Frequently Asked Questions

Will I receive every single image you capture?

Because there are 2 photographers at every wedding there are bound to be duplicate photos. There will also be the occasional blinks, blurs, test shots, etc. In the creative process we get rid of photos making sure not to delete any moments we think you would deem important. That’s the beauty of digital photography, we can take as many pictures as we want to ensure that we get the perfect ones. We do not give away raw, unedited files, but we assure you that there is nothing you would miss. The final product typically yields between 500-900 images.


How soon after the wedding will I be able to view my images?

Typically, your images will be available to view 6-8 weeks after the wedding.


When will I receive the digital image files from my wedding?

You will receive a link to the digital download of images with the initial viewing of the online gallery.  If you ordered the thumb drive, it will be sent to you either directly after your online gallery in sent, or with your wedding album (if album was ordered).


Why do you need Two photographers?

There is so much going on at any moment on your wedding day. Although one photographer may be able to capture the highlights of your wedding day, it is nearly impossible for one person to capture multiple things happening at the same time. You worked hard to plan the perfect wedding day and we want you to be able to enjoy it all and be fully in the moment. Let us be your eyes for the day while you relax and focus on having fun.


What happens if you get sick or are in an accident and are unable to photograph our wedding?

We are very careful to select second photographers that have similar styles and skill levels. These are often photographers who own their own photography businesses themselves. On the rare occasion that the primary photographer is incapacitated on the day of the wedding, the second photographer would take the place of the primary photographer and we would do everything in our power to provide a replacement for the second shooter. Thankfully we are part of a large community of photographers with similar styles and philosophies who are always willing to help each other whenever there is a need.


How long should we allot for our formal family photos?

I suggest planning 2-3 minutes per photo grouping. For most weddings, this will take approximately 15-30 minutes. 


How long should we allot for bride & groom and wedding party photos?

This is dependent on how many different locations you would like to travel. Generally we suggest 30 minutes to 1 hour at each location. We will plan  to go over your schedule prior to your wedding. If you would like to run your tentative schedule past us earlier in the planning process, we would love to help you get the most out of your time. When determining your schedule for photos, be sure to include travel time between each location (and be mindful of the possibility of excessive traffic from special events, road blocks, holidays, etc).


What is a “First Look” and what is the benefit of doing this on our wedding day?

The First Look is an intimate moment just between the bride and groom where they see each other on their wedding day for the very first time. It takes place prior to the ceremony and is an opportunity for the couple to connect before all of the activities of the day begin. Many couples use this as an opportunity to give each other a gift or some other token of their love. We will help to set the stage for this moment and then stand back and capture your interaction from a distance. The First Look also allows you to take all of your portraits while you are still fresh and energized; and more importantly, it allows you to relax and enjoy your reception immediately after your wedding.


How does the engagement session work?

After you book your wedding with us, we will send out an e-mail to start you thinking about your engagement session. The location and time of year will be your choice, but we can certainly make suggestions if you would like. This 2 to 3 hour session is a great way to reflect who you are and what you love.  


Will we receive digital images from our engagement session?

You will receive a digital download of the final edited, hi-resolution (300 dpi) images of your engagement session approximately 2-3 weeks after the session.


What type of equipment do you use?

We use only professional Canon and Nikon cameras, a range of professional quality lenses, flashes, professional standard Compact Flash memory cards and various other professional equipment. We always have, at minimum, 2 of every piece of essential equipment per photographer as back up in case of equipment malfunction.


Are you equipped to photograph in low lighting situations?

Yes! Although naturally lit locations are ideal, we use only professional equipment that allow us to photograph in fairly low lighting situations without the use of flash. In situations where the light is extremely low, we will use flash, video lights and/or other means to create our own light.


Are you insured?

Yes. Jaclyn Simpson Photography holds both liabilty as well as equipment insurance.


What if friends and family want prints from our wedding?

If you purchased a thumb drive or digital download of images, you are more than welcome to make prints for friends and family from that source. We have found that taking orders for family and friends can sometimes become an overwhelming experience for most couples. This is why we provide a password protected gallery of all your images that you can distribute to anyone you’d like. Friends and family can order professional quality prints directly from this gallery.




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